Hi everyone, today we'll talk about a problem that is being faced by a lot of Jio customers recently. Specifically by customers of the new JioFi 2 Router with OLED display. The new JioFi device has apparently has some kind of problem that causes the Jio4GVoice app to never go Online. Which means, users are unable to make calls with their Jio sim at all. It has definitely left a lot of users of the device with a feeling of being cheated by Jio.
I recently faced this issue with a JioFi 2 router I bought on 21st September. The Jio4GVoice wouldn't go Online at all. However, calls made over VoLTE and using an older JioFi device(without OLED display) using the same sim card were working as usual. This problem is occurring only on the newer JioFi 2 devices with OLED displays. I visited a Jio Service Center regarding the same issue and they told me that there is a specific problem with the hardware that has been used in the newer devices- the JMR520, which has been re-branded as the new JioFi 2 router. They said a FOTA Software Update will be deployed to all the newer JioFi devices to fix this problem within the end of this week or in the first half of the next week. They also advised me to keep the JioFi router turned on for as much longer a time as possible so that I can receive the FOTA update as soon as it is released.
So, keep your devices turned on most of the time and hope for the update to arrive as early as possible. Also, consider performing a factory reset of your JioFi router once the update is done. For performing a factory reset, either visit jiofi.local.html/index.html from your JioFi router's Wi-Fi network and enter "administrator" as both username and password. Or, you could use a pin of some sort (a sim ejector tool or a toothpick) to manually push the reset button on your JioFi router (present underneath the back cover). For more details on resetting your router, follow the instruction manual that came with it. Hope this helps!
I recently faced this issue with a JioFi 2 router I bought on 21st September. The Jio4GVoice wouldn't go Online at all. However, calls made over VoLTE and using an older JioFi device(without OLED display) using the same sim card were working as usual. This problem is occurring only on the newer JioFi 2 devices with OLED displays. I visited a Jio Service Center regarding the same issue and they told me that there is a specific problem with the hardware that has been used in the newer devices- the JMR520, which has been re-branded as the new JioFi 2 router. They said a FOTA Software Update will be deployed to all the newer JioFi devices to fix this problem within the end of this week or in the first half of the next week. They also advised me to keep the JioFi router turned on for as much longer a time as possible so that I can receive the FOTA update as soon as it is released.
So, keep your devices turned on most of the time and hope for the update to arrive as early as possible. Also, consider performing a factory reset of your JioFi router once the update is done. For performing a factory reset, either visit jiofi.local.html/index.html from your JioFi router's Wi-Fi network and enter "administrator" as both username and password. Or, you could use a pin of some sort (a sim ejector tool or a toothpick) to manually push the reset button on your JioFi router (present underneath the back cover). For more details on resetting your router, follow the instruction manual that came with it. Hope this helps!
Firmware is updated to FXN_JMR52_R6.20 in my JioFi2 and Device Reset is done. Still Jio4GVoice not working. I have tried both 4.0.4 and 4.0.6 version of Jio4GVoice but still not working.
ReplyDeletePlz don't go for firmware upgrade to solve this problem because it increases the device security level due to this we can't able to unlock the device later so don't go for firmware upgrade to solve this problem..watch this video to temporarily fix this problem
ReplyDelete